Account Verification: KYC (Know Your Customer) & AML (Anti Money Laundering)
In accordance with the Regulations under which we operate, we are obliged to verify all Players’ the accounts in order to prevent any kind of fraudulent behaviour (betting from restricted countries, gaming by minors, identity theft, money laundering, etc.).
In order to maintain the highest level of security, we require our customers to provide us with
certain documentation as part of KYC (“Know Your Customer”) policy. If you haven’t verified your
account yet, we kindly ask you to do so that as soon as possible.
Please scan the following documents or take photos of them and send them to info@BookieCity.com
Steps you need to follow:
- A clear photocopy/picture of your government issued Photo ID (Passport/front and back side of ID Card/Driver’s License)
- A clear photocopy of a recent utility bill (not older than 3 months) showing your name and the home address stated in your BookieCity account.
* Kindly note that we do not accept mobile phone bills as a proof of residency nor screenshots of any kind.
** Please note that any document sent must have all the edges clearly visible.
Upon review of the provided documents, we will inform you on the status of your account, and after the KYC procedure has been finished your account will be fully verified.
AML (Anti-Money Laundering)
As a gaming operator we have to comply with the Prevention of Money Laundering Act and any associated Regulations Scheme and Institution. We shall check all transactions and report any suspicious transaction, that we will identify, to the relevant competent authorities.If you become aware of any suspicious activity relating to the BookieCity web site, you must report this to us immediately by sending an email to the following address: info@BookieCity.com. We may suspend, block or close Your Account and withhold funds, in accordance with the Prevention of Money Laundering Act.
